Returns, Terms and Conditions 

 

Terms and Conditions

Refund Policy: Returns

Thanks for purchasing our products at www.pnpvinyl.com operated by the Stamp family. Our policy lasts 7 days. If 7 days have gone by since your product arrives to your destination address, unfortunately we can no longer offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  Postage is none refundable !!!!

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately destash sale items cannot be refunded.
All products on any sort of clearance are NOT AVAILABLE for a refund and return. If there are any problems with the product please contact us at (email address)

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 7 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

If the product is damaged in any way, or you have initiated the return after 7 calendar days from receiving your order, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team at michelle@pnpvinyl.com

Shipping

We aim to dispatch within 2 to 3 business days. All of products are printed to order this includes and Acrylic or Wooden Blanks.

All order’s are put in to as they come in. But at peak times it may take a day or two longer.
We use Australia Post for delivery which is subject to their delivery times. When your order has been dispatched your tracking number will be emailed to you. Please check your spam inbox.

Yes, deliver to anywhere in Australia via the Australia Post Network. Once your order has been completed and it is on its way, you will be provided with a tracking number to the email your order was processed with.

We deliver worldwide and try to keep postage cost as low as possible. If you have been order charged we will refund the difference.

We do flat rate postage for all Australian orders for $14.50 if under .500 grams and $17.50 if under 1.5 kg. These will be sent express if possible

Privacy Policy

The Privacy Act 1988 (Privacy Act) is the principal piece of Australian legislation protecting the handling of personal information about individuals. This includes the collection, use, storage and disclosure of personal information in the federal public sector and in the private sector.